To the usher at the Cardinals game who spent two innings finding my son a bottle of milk:

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cardsfanThank you.

When I asked you if you knew where I could find milk for my son, at Busch Stadium on a sweltering summer evening, I expected you to tell me I was out of luck, or at best offer a vague suggestion.

Instead, you took us several sections over into the Redbird Club even though our tickets didn’t grant us access, because you knew it housed a bakery – but they were out of milk. Instead of giving up, you took us three levels down to a store on the main concourse, where we once again struck out – which you know, because you stayed and helped us look. So you led us halfway around the stadium to a donut stand, where we at last found what we were looking for. While I paid for it you grabbed us the straw my son was asking for, along with some napkins for good measure. And then you went back with us, halfway around the stadium and up three levels and back through the Redbird Club and over several sections, to make sure we didn’t get lost on our way back, because we’d had to travel so very far to find that bottle of milk. It took two innings, but you made sure my son was happy.

You did all this not knowing why that milk was important to us. You may have thought my son was spoiled, or that I was a pushover unwilling to say no to her three year old. If you thought that, you didn’t show it. You were wonderful.

What you didn’t know is that beneath my son’s Yadi t-shirt there’s a central line and a feeding tube. You didn’t know that the unusual form and function of his little body mean that he dehydrates easily, but also that drinking too much water could ultimately land us in the hospital, and for whatever reason, against most logic, right now milk is the thing he tolerates best.

You didn’t know that for the better part of the last three years it’s been incredibly hard for us to go places on a whim, or that in recent months we’ve vowed not to let his medical needs stop us from doing things, and so taking up our friends on these last-minute Cardinals tickets was a small triumph for us. You didn’t know that we might be facing another big surgery soon that could keep us mostly quarantined to our own house for weeks or months; or that I’d forgotten to grab his milk because I’d received an unexpected and lengthy phone call from his doctor as we were packing up our ballgame bag and had been distracted by talking through the laundry list of changes she wanted us to make in a last-ditch effort to avoid that surgery.

You didn’t know those things. You just saw a boy who wanted some milk, and you were kind to him. And I can’t thank you enough.

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133 thoughts on “To the usher at the Cardinals game who spent two innings finding my son a bottle of milk:”

  1. Beautiful. Also, in my experience, exactly the kind of thing the staff at Busch does.

    If you let them know what section you were in, they should know who the usher was. In case you wanted to send a note. Also, they really like to recognize staff going above and beyond.

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  6. There are still good people in this world! When my kids were little I kept the shelf stable single serve milk boxes in my car! They are amazing in a pinch and also great for hurricane season here in florida. (Hershey makes them too)

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  8. Just there recently in early July. Had nothing but the best to say about stadium experience. Got the best care and concern from all stadium staff, either store, food venue or ballpark. Don’t ever change.

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  10. 1) Kudos to the usher for being awesome. 2) bad form to the parents, why would you take your very sick child out in this heat for a baseball game. That makes no sense. You know he dehydrates easy, so why take that risk with his life? It’s just a ball game, and he’s so little he won’t remember it next week.

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    • Because, Shannon, he’s not a “very sick” child, he’s a chronically ill child. If we avoided everything that involved less-than-ideal conditions, we’d never do anything.

      If we hadn’t found some milk, we would’ve left, with no harm done. The milk allowed us to stay. As his mother, I’m confident that I can evaluate my son’s health and decide what’s safe for him and what’s not, and I’m going to do everything in my power to provide my son with the fullest life possible (and yes, at three, he has a pretty darn sharp little memory).

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      • So proud of you Mom. Ignorance is bliss, Please ignore those less than understanding. As a Mom and a Mom of a chronically ill child, it goes without saying that cabin fever sneaks up and it’s downright depressing to stay couped up all the time. Only you as parents and the professionals know what is best for you and your child. Keep being the superhero you are and even going out of your way to thank the usher who went above and beyond. Keep up the spirit 😘

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      • They’re little brains are sponges at that age. He’s a real cutie & Kudos to you & dad for taking him someplace he’ll REMEMBER for a long time!👍 Mom knows best💗 God Bless this little 👼 I’ll pray everything turns out good for him😘🙏

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      • Way to go ushers. These people need some relaxation with all the stress they are under daily. Give them a break Shannon. It doesn’t mean they are bad parents. That child probably needed to get out of the too.

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      • So great that you got to take him. I’ve got a son with a (far less serious) chronic condition, but it’s enough for me to know that every moment is a gift. Making it better by doing something, making him get to feel like a normal little boy, only enriches that gift. You guys, and that usher, are all heroes for giving this guy a chance to go out and have a moment of being a kid, and not a patient.

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      • Busch stadium allows coolers to be taken into the park. There are restrictions, like no glass and it has to be soft sided, so check the rules on their website. Next time you can take milk with you!

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    • Don’t be bashing them seriously she was human just like she states in the store she was on the phone with the dr. Not like she was on the phone to chit chat and deliberately forgot it I hope one day something like this happens to you and maybe just maybe it was something they wanted their son to go see before his time was up

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    • Because sometimes it’s needed. It’s not easy to find time or money to do fun things when your kids are sick, so when you have the chance you take it. It’s what my mom did for me. We would go to Cardinals game even though we had to deal with people working they’re constantly telling us we couldn’t bring in the stuff that we were trying to bring in because it was things like homemade chicken fingers and VESS soda. I’m a dialysis patient and at the time I was only allowed 1000 milligrams of sodium in a day. The homemade chicken fingers had absolutely no salt and at the time VESS soda had no salt. Every time we would go in they would try to tell us that we couldn’t bring it with us. We went through this same argument every time but even though it was difficult you still do it because of the fact that you only get so much time in life, and when you are sick, you might very well have less time than everyone else, so you have to make the most of it.

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    • Shannon, why is it necessary to be critical of this mom? She explained all that in the story, not that she had to explain anything to us. Parents of special needs kiddos don’t have to explain anything to anyone. If you have never been in their shoes, you have absolutely no idea the constant choices these parents have to make. Shannon, please learn to encourage people, rather than criticize. You will be a happier person.

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      • Agreed. I am a nurse for a special adult whom I’ve been with since childhood. I have gone with the parents to enjoy events/ vacations more than they would. We always swing the pendulum to the extreme for behavior we might not agree with. Since you don’t walk in their shoes you cannot make assumptions/accusations. Zip it, Shannon.

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    • How about kudos to the parents for also being awesome and not letting their son’s chronic illness keep them all from experiencing fun things and making great memories. You’d be surprised what a three year old remembers.

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    • i cannot believe your comment. It appears you have never had a special needs child. The child as well as the family need to be able to socialize and live a normal life as much as possible. It is hard enough when they get sick and/or are hospitalized. There are many times when the family cannot do anything but stay at the hospital or home.
      Good for the family that they went for an outing and God bless the usher.

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    • Shame on you Shannon- who are you to judge when you don’t live in this family’s shoes? You probably thought the parents of the boy who was killed by the alligator in Florida were bad parents too?

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    • There’s always a “Shannon” out there who knows everything, but in actuality knows NOTHING about what a parent of a medically complex child can handle. I recommend not being an insufferably judgemental person, Shannon. Reap the message in this story; let it resonate in your mind, until it moves toward your cold heart. It is blatantly clear you missed the point entirely.

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    • Um, they did it because they can. They took some great photos and had a great experience that they (the parents) will remember! That’s why. If you can’t say anything nice, don’t say anything at all.

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    • and so you took him, why would you not make sure to take extra just incase… My kid didn’t have issues but if I took her anywhere I always took extra incase of emergency or getting stuck somewhere or car problems…

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    • Because it’s a memory for the family. Hopefully picrures were taken so those can be added to a scrapbook later. When sickness rules and dictates most of your world you struggle to give your kids any expierence most people take for granted. Those pictures won’t show him how people thought of his parents that day…. but the smile on his little face will prove to him he had a happy time. And that will be his memory.

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    • Next time try reading the post before making stupid comments. She explained why she forgot the milk and she had a reasonable explanation. Unlike you think you are, she’s not perfect.

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    • Shannon,

      It wasn’t life and death. His mother acknowledged she was distracted and needed the extra help she received from this angel of an usher. May you never know the struggle these parents face.

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    • This is a completely unnecessary attack. Are you seriously saying that, since their child has some medical issues, they are not worthy of having any normalcy in their life? I personally think it’s admirable to accept the challenges associated not being able to just zoom out the door whenever you want.

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    • These parents are human. They FORGOT his milk. They didn’t say that it put the child in harms way by going out…it was just difficult. The heat had nothing to do with it. With a child that has many problems, the parents will want to make many memories with him. And you’re going to bash them for that? I grew up at Busch Stadium…half my family works there. One of my earliest memories was watching the pitchers warm up in the bullpen while I was sitting right next to it…at the age of 3! My mom passed away when I was 13, but I will always have those memories. Stop bashing people for things that you don’t understand.

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    • You’re ridiculous. He deserves to live life normally. There’s nothing wrong with him going to a game. I’m sure if there was a concern the dr. would have told not to go. Milk was forgotten shit happens. Kudos to the Cardinals from a life long Redstone fan!

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    • Shannon, this is a completely unnecessary attack. Are you seriously saying that, since their child has some chronic medical issues, they are not worthy of having any normalcy in their life? I personally think it’s admirable to accept the challenges associated not being able to just zoom out the door whenever you want.

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    • Shannon, if you read the entire article you would know why they went to the ballgame. Please don’t judge someone unless you have been in their shoes.

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    • Shannon, you would have known why they went to the game if you had read the entire article. Please don’t judge someone until you have been in their shoes.

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    • I think that you shouldn’t respond to someone’s comment about someone else’s kid. I am pretty sure they know what their kid can do or not do! Why couldn’t you have just said the nice comment about the usher and that’s it! People like you are why people don’t like to share what “Thisgustsylife” just shared because someone always wants to pick it apart and make something bad out of something good! So Shannon… Why don’t you just keep your mouth shut … You know the old saying that our Moms always told us when we were young , ” If you can’t say something nice, don’t say anything at all!” Why don’t you follow that saying the next time you think to make a rude and crass remark , especially when it’s about something so precious …. A child!

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    • As a mother of a child who also has a feeding tube and dehydrats easily, shame on you for judging. We want our children to have all of life’s experiences. We pack numerous bags of drinks, treats and medications to ensure our children can do all the things other children (and my other child in my own case) do. Sometimes we mess up and forget something. Getting out thr door isn’t always easy He has a life long, chronic illness. He would never experience a baseball game if we waited for the perfect moment. And, we also don’t have any idea how long my child will live. We don’t waste precious time NOT making memories. Even if this child doesn’t remember, his parents will.

      Don’t judge. You have no idea each person’s circumstances. Why do you have to ruin a beautiful story with negativity.

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    • Shannon,
      I have a daughter that was born with medical issues (thankfully her surgery worked for her) she will face different challenges throughout her life because of her surgery. Just because a child has a medical condition doesn’t mean they can’t go out and enjoy life. The mom got busy on a phone call with a doctor (which I have done a million times) doesn’t make her a bad mother. So please learn to be considerate if you have no idea what it’s like to raise a medical child keep your comments to yourself.

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  11. As another mother of a chronically ill child, I fully understand the need to be normal and live a full life. When cold and flu season hits we will be shut in. We have gotten a million judgemental looks as we stay out longer than most in the summer heat. I watch his cues. I know what he can tolerate. I have spent every waking moment learning how to read my child with the chronic illness. I am sure you have too. A little help is often appreciated! I am a Cubs fan but I am so glad that usher spent the time to take care of your little cards fan . Stay strong momma. People like Shannon will never understand, but they don’t have to.

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  13. I will stand by my comment, the parents were in the wrong, and because they have a special need child they disrupted this ushers time just to find milk. At a ballgame. Beer, soda, water, easy to come by, but not milk. I have a right to voice my opinion and since she decided to write about this and put it out there for the world to see, I have the right to put my two cents in. You don’t have to like my comments, not every comment has to back up these parents. Or any parent of a special needs kid. You think we should all have to deal with your kids, we don’t. Just don’t screw up my day with your kids. I have enough problems, thank you.

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    • Shannon,

      Are you seriously saying you were in that section that day and needed something from that usher during that particular time? Get real. You are entitled to your opinion, yes, but the rest of us are entitled to ours as well. If you don’t like it, don’t put your two cents in.
      For your sake, I hope you never have a special needs child of your own. No, scratch that. For the child’s sake, I hope that never happens. And the mother forgot milk. Are you a parent? If so, are you saying you have never run off without something, whether vital or trivial, you or your child needed? I find that hard to believe as well. But what do I know. Maybe you are the first perfect parent in the world. Someone call Ripley’s.

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    • “Just don’t screw up my day with your kids.”

      You’re a peach, Shannon. I sure hope you don’t ever actually have to deal with people.

      Amy, you’re a rockstar. Keep on being the amazing woman and mother that you are.

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    • You are exactly what is wrong with the world. You’ve taken this beautiful story, that’s greased the squeaky wheels of humanity and made it about yourself, Shannon. I’m sure the usher had rather get a million bottles of milk for “the kids screwing up your day” than a beer for 1 a “Shannon”.
      Well written piece by a beautiful, talented and humble mother giving her beautiful son the same life experiences that we all want to offer our children.

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    • And if this story was about YOU being an usher and them asking you for milk this whole story would be a complaint about a bad usher with a BAD attitude. Such negativity in your comments. The only one that has interupted your day by this story is yourself by your comments that were unnecessary on this post. As far as you having your own opinion. You are entitled to your own opinion, but don’t think that since you put a comment for everyone to see that you are shielded from negative comments back. I honestly hope and pray that God softens your heart

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    • And if this story was about YOU Shannon being an usher and them asking you for milk this whole story would be a complaint about a bad usher with a BAD attitude. Such negativity in your comments. The only one that has interupted your day by this story is yourself by your comments that were unnecessary on this post. As far as you having your own opinion. You are entitled to your own opinion, but don’t think that since you put a comment for everyone to see that you are shielded from negative comments back. I honestly hope and pray that God softens your heart

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    • Lady shut your pie hole,No one screwed up your day,You just want something to complain about, You act like the Ushers is there to see to your needs and no one else’s,Wake up loser,Get a life, because your’s must really suck, if you have to attack a mother who wants her son to enjoy life.SMDH!!!

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    • It’s a shame that as a grown adult, you believe that it is ok for you to act this way. Shame on you, Shannon, for being judgmental, intolerant, and abrasive in regards to a chronically ill child. You should be ashamed of your behavior here. Perhaps your “problems” have something to do with your attitude. Kindness and empathy for others goes a long way.

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    • Awww bless your heart. Shannon, you need to relax. I bet you don’t even have kids. Your judgemental comments point to your ignorance.

      PS your crazy is showing.

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    • You should be ashamed and I truly pray Karma doesn’t get you. Parents trying to normalize and create memories. The usher went out of way. They could have called to fan services who could have located then sent word back to family. The usher went above and beyond and that is what this oat is about. It was not to have comments about why needed. This article was for Cardinal fans and supporters of the organization. You probably clicked article because you are a fan. This is about the spirit of the organization. I hope you never have a special needs person close to you who has an issue due to you having too much on your plate. She never said that he had a need and milk is usually available at most stadiums so for the usher (not the beer seller) to take time away would not have been taking away from any service you or someone else may have needed. This IS the kind of things ushers are supposed to help with. It’s their job.

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  14. Shannon can you explain to me exactly what an usher is there to do if it isn’t to help people?

    That you would deprive a little boy the fun of an afternoon at the ball park, and second guess the actions of his parents because you might be inconvenienced somehow (and I’m still not entirely sure how), speaks to your character.

    Have a wonderful day.

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  15. Thank god no, I don’t have kids. Never will either, special or otherwise. I am not perfect in any way shape or form. What I am is sick and tired of every time I turn around I see articles just like this one. “My special baby needed something so this aaaammmmazing person helped us out” in this case the author forgot to have everything she needed to take her special son out in the heat, and to a ball game. Make a list. Check it Before you walk out the door. Make sure you have Everything your little darling needs. Someone else may have needed that usher that day, you monopolized at least an hour of his time because you were not prepared. You forgot. What if I Had been there? What if I had needed that usher for some reason. Nope sorry, he was running down milk.

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    • Shannon – Do everyone a favor and scroll on by. The world is a lot better off without hateful people just looking for things they don’t like on the internet just so they can add their negative comments. If you don’t like it, move on. There’s nothing keeping you here. Bye Bye.

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    • Well thank Jeebus you don’t have any kids nor plan to have any, Shannon. This is probably the best gift you can give to the world. Now get off that high horse you rode in before you give yourself a nosebleed from all the judging you’re doing about a person and situation you’ll never understand in your lifetime.

      I also hope the next time you go to a ballgame or somewhere similar, you get seated and are surrounded by a million little darlings without an usher in sight to cater to your selfish needs.

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    • Shannon, if you needed *an* usher, there were literally hundreds more in the stadium. If your concern was not urgent, and you needed *that* usher, you’d wait the 2 innings until he returned. Much as if he went to the restroom, or went to go handle a concern for another patron.

      You’ve been to a baseball game before and seen how many ushers there are per section, right? You understand an usher’s job is to ensure the safety and comfort of paying humans, right? This usher was doing his job, and went well above it.

      There’s nothing wrong with that, and shame on you for digging your hole deeper with each attempt you write.

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    • Thank God you will never have chilren. They deserve better. And if you had been at that game and needed something, I guarantee there would be another usher there that would be more than happy to do whatever it is that you require, there are people that do that. Sorry that you aren’t one of them.

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    • You just said you’re not perfect, but you’re criticizing someone else because they aren’t perfect? Thank GOD you’ll never have kids. The world doesn’t need more spoiled, entitled brats like you.

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    • Your attitude sucks!
      I hope one day that someone knocks that chip off your shoulder. I’d rather they knock your block off while they’re at it.

      It doesn’t always have to be about YOU!!

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    • Shannon,
      I feel sorry for anyone you deal with on a day to day basis. How awful it must be for them to have to deal with such an unpleasant person.

      Why don’t you move along, and spread your misery elsewhere…

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    • You do realize that milk can spoil in the heat, right? I’m glad you’re not planning on pro-creating, because Karma would likely get you. Who cares if you would have been there? You’re not as special as you think you are. Helping people is his job. If someone else would have needed him, there ARE other ushers at the park that could do their job and help them as well. Goodness. I’ll pray for you.

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  16. Shannon, you are a most special snowflake. I’m not sure how your beer/water/hot dog could possibly be more important or how you could be inconvenienced by someone else needing help. And, there are multiple ushers in every stadium, or so I’ve heard.

    I’m struggling with your hatefulness. Perhaps you are too young to have been taught empathy. Oh, wait – no, scratch that, my 3-year old daughter, also chronically ill, has developed empathy because it has been taught to her by myself and the other loving people in her life. I would much prefer to be the mother of a ‘little darling with special needs’ than a spoiled, self-centered internet troll such as yourself.

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  17. Shannon- thank you for reminding all of us that there are horrible, selfish people in the world who only live to serve themselves and judge others. And thank you for not breeding and passing on whatever gene you have that is obviously deficient in empathy. Move on, troll.

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  18. Is she even serious right now? It’s not about having kids or not having kids with or without special needs or checklists or anything like that. It’s about compassion and empathy for others. It’s about us as human beings going above and beyond for each other – not because we have to – but because we want to – we actually CARE for one another. Shannon people like you are what’s wrong with this world right now – I know you are perfect and have NEVER forgotten anything EVER – but the rest of us imperfect people – mothers or not – just want to recognize a good deed done by one human being to another human being, with that human being a chronically sick child who may never get to see another baseball game again. How dare you tell these parents shame on them for making memories with their child – for taking a moment – however short – to feel like a “normal” family and do “normal” things. I am so glad you have made the choice to not reproduce, lest we have a whole tribe of black hearted beings such as yourself.

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  19. Shannon,

    I NEVER write responses to articles I read, but when I came across your ignorant ramblings I thought it was my duty as a parent to thank you for not reproducing, so my children never have the luck to meet any of your offspring!
    You are the worst type of human being (human being is a generous term for you)!!

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  20. There always has to be someone like Shannon who has to offer their unsolicited, opinionated, comments. People like her on social media sites are what is stirring up all the hatred in this country. It would be nice to give her the benefit of the doubt that she might be having a bad day; but I can’t go that far. 99% of us got the true meaning of the original story from the mom. Congratulations mom and kudos usher!!!

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  21. Shannon,

    How could you be so heartless? This child did not ask to be born with a chronic illness, but he was. That does not change the fact that he is a CHILD, one who loves to play, explore, and experience new things like every child.

    His parents had a chance to do something most people wouldn’t have to overanalyze, to be “normal” for a few hours.

    They forgot his milk. It happens. I’m sure you’ve left your cell phone at home and it just ruined your day. Get over yourself and realize that this actually was a real problem and had there been no milk available, they would have left, because this mom and dad do have the best interests of their child in mind.

    I’m also sure he was not the only usher working that day, so if you had been there while he was helping an actual child, there still would have been soneone there to deal with your childish self.

    Grow up and appreciate the good in the world instead of finding the negative or trying to turn a simple mistake into a parenting crime. There is too much of the latter and not enough of the former.

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  22. You know what, #1 I don’t need anyone to Pray for me, no one listens anyway. #2 “black hearted beings” nice, well this creature is sick of your kids, special or not. I’m not the one that is spoiled self centered brat. 99% of kids today don’t have a clue how to behave. Now as for whats wrong with the world today, let me tell you something. My Mom is dying, my Dad passed 1 1/2 years ago, my younger sister 3 1/2 years ago. I just lost my job and can’t get unemployment, and I’m going to lose my home. Now I know, you all think I am completely heartless, right now I don’t care. I FEEL DEAD INSIDE!!! I HAVE NOTHING LEFT. Maybe my heart IS gone.

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    • I am sorry for your losses and troubles. I truly am.

      That does not give you the right to attempt to ruin an actual bright spot in the world.

      I hope you find a new job soon and that if your mother’s passing is unavoidable, that it is a peaceful as possible.

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    • Yes, you ARE the one who is a spoiled self centered brat. Special needs children don’t have a choice in their situations and how they behave. YOU DO. And you disgustingly choose to be ugly about an usher going above and beyond for a child. You are what is wrong with this world. We are supposed to be kind to and help others when we can…not complain because we think it’s all about us. I hope you never find yourself in a situation where you need help and can’t find that help from a kind stranger.

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    • I, too, am so sorry for your losses and your situation. I truly hope that things get better for you. Just because you lack empathy, doesn’t mean you don’t deserve it from others – I think that is what separates us. Reach out to someone for help. Treasure your moments with your mom and think of things that you can do to make her, your dad, and your sister proud of you.

      You’d be surprised how many people care about people they don’t know…like the kind, generous, patient usher at the Cardinal’s game. Despite how you might feel right now, know that things will always get better. Good luck.

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    • When you responded the way you did, I immediately knew you were in some kind of emotional or physical pain. I have witnessed this many times with my friends, whose personalities change due to so much stress in their lives. So what did your audience do? They bullied you with shame on you, name calling, happy you didn’t have children. Those that replied to your comments became what they claimed you being…having no empathy. The best thing any of us that reply would be to ignore and don’t remark on the unfortunate post. So many nice messages for the mom, son and usher, were turned into bashing this lady, who is obviously in pain. Please, reach out in a positive way when folks post unreasonable judgmental comments. That is what I pretty much try to do and only stay on subject of the original post. Thank you so your time.

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  23. Shannon, the only thing you need is a life threatening illness and a life of obstacles and challenges to make you realize how wrong you are. But in the mean time, you just need to shut up and go away because you’re a horrible person.

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  28. Shannon,
    I’m guessing you were let go because of your attitude and that’s why you can’t get umemployment.
    I’m guessing that your attitude is what is holding you back in getting another job. Maybe you should reevaluate your attitude and your life may improve.
    Oh and just for your information, my father died 17 years ago, my mother died less than a month ago and I have several chronic illnesses myself yet I can still see the sunny side of the street.
    As Kid Rock put it “You get what you put in and people get what they deserve.”
    Call someone for help with your depression issues before you make a permanent mistake because of a temporary situation.

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  29. My first long lasting memory came at age 3 when I attended a Cards game with my dad, Uncle and cousins. This may be your sons first long lasting memory. Take him places EVERY time his health allows. Bless you and your husband for taking such good care of your son and bless the usher with a big heart.

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  32. I might be mansplaining but just in case it’s useful…Powdered milk is very portable!..Add Water, mix a bit and eh voila..milk. I use 1/2 cup powdered milk in my coffee each morning…

    I use powdered skim milk but you may also be able to find non-skim milk if your child digests that better.

    Please, Please check this suggestion out with a doctor and not just a mainsplainer like me!

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  33. Let’s move on and not feed the troll, who has skillfully sought out a vulnerable person and made this lovely post about herself. That is some finely honed pathology there. Ushers are there to serve everyone and nobody is less or more deserving of their help. Every request is equally important. The other attendees were not more important because their requests *might* have taken less time. It is the job of the supervisor to quantify what is an acceptable amount of time to spend on a special request. Shaming someone into keeping their people home just so other people who are apparently more deserving by virtue of being older can theoretically be served instead makes no logical sense, nor has this special favor deducted from anyone else’s life or the available luck in the world, so chill out.

    At any rate, this is a great story and I am so glad there was someone with great customer service skills and enthusiasm to help you!

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  34. Pingback: Dispatch from the Trenches #14 – Tech in the Trenches

  35. Bless you dear family ! May there be many more outings with your beautiful child !! Jesus couldn’t please all , and he was perfect !

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  37. Pingback: To the Man at the Baseball Game Who I Asked for Milk, Here’s What You Don’t Know About My Son – TheViralFlow

  39. I think the best thing here to do is to forget about ” what was his name…” already forgot… and get back to the real topic of this post… The going above and beyond to help out another person when it was not required…

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  40. Oh my such nasty, judgemental and mean comments. I happen to be a pediatric nurse, and I would be the last person to judge these folks. I am certainly not perfect but would have thought that the stadium would have milk in multiple places. If that darling little guy was mine would I have remembered tha drinks, I hope so but…who knows, like them I am human. I applaud this mommy and daddy for not isolating their son. Gone are the days where chldren with medical challenges have to stay at home. Life is an adventure, go for it!!.

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  41. Amazing story. Wanted to tell you what an awesome and courageous mom you are. Praying for you and your little one. I can’t imagine the battle you are challenged you are faced with everyday. He is so lucky to have you! ❤️

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  42. Pingback: ‘A simple act of kindness’ – Cardinals usher’s extraordinary service goes viral | STLNe.ws | St. Louis Local News | STL News

  43. Pingback: To the Man at the Baseball Game Who I Asked for Milk, Here’s What You Don’t Know About My Son | BLABLA.id NEWS

  44. Pingback: Busch Stadium usher praised for act… | NewsUpdate

  46. I agree to never feed a “Shannon”. She/he is entitled to its opinion, regardless of the tone. As far as the “Shannons of the world” go, I pity them. I pity them because their lives are sad. I pity them because they must have an insatiable need for attention. Some people choose to get attention via positive means. Others choose to get attention via negative means because they simply are not capable of more than that. Don’t get angry at their words, just pity them for the person they have become and how they choose to represent themselves. *the canned response to a post like this would be a hostile, “I didn’t ask for your pity”!* It’s not difficult to to predict the “Shannon’s” modus operandi-Create drama. Respond with anger. Look for sympathy. Instill guilt.
    Scroll on by or just put a 😊.

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  47. Pingback: Danny Franks | Thursday Three For All

  48. Pingback: Fan writes touching thank you note to helpful Cardinals usher for being awesome - My Sports Websites

  49. Pingback: Fan writes touching thank you note to helpful Cardinals usher for being awesome - Sports Feeds To The Fans

  50. Pingback: Fan writes touching thank you note to helpful Cardinals usher for being awesome - Sports News Gist

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